2025 is the year of AI agents. Where chatbots respond, agents act independently. Here's what that means for SMEs.
Chatbot vs Agent
A chatbot answers questions. An agent executes tasks: checking your calendar, sending emails, looking up data and generating reports — all in one conversation.
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The technology is ready. The question is no longer if, but where you deploy an agent first.
AI Agents
Chatbots
LangChain
Automatisering