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Helpdesk software that brings every customer question into one place, with automatic ticket routing, SLA monitoring, reporting and integrations.
Customer questions arrive via email, WhatsApp and phone with no central overview. Tickets get lost, response times grow and SLAs cannot be monitored.
ADS Ticketsysteem unifies every channel into one helpdesk, routes tickets automatically, monitors SLAs and delivers reporting — so the team can focus on helping customers.
Automatic ticket routing
SLA monitoring and escalation
Reporting and dashboards
Integrations with existing tools
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Response Time
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SLA Compliance
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Tickets Resolved
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