Technology is only as good as the people who work with it. If you want to use AI seriously, it's important to have the right competencies in-house or hire them.
The AI Champion
Every organisation needs someone who carries the AI vision and spreads enthusiasm. This is often an existing employee who has an affinity with technology and innovation.
The Technical Implementer
Whether you have an internal developer or engage an external agency: you need someone who can configure, integrate and maintain AI tools.
The Data Specialist
AI runs on data. An employee who understands your business data, can structure it and can determine which data is relevant for AI applications, is indispensable.
The End-User Trainer
AI tools are only effective if your team uses them correctly. Invest in someone who trains colleagues in prompt engineering, AI workflows and best practices.
External Partners
You don't have to do everything internally. An AI consultancy partner can help with strategy, implementation and training, while you focus on your core activities.
Conclusion
Start small: an AI champion and an external partner are often sufficient to get started. Gradually build your AI capabilities as your ambitions grow.